Shipping and Delivery

As is stands today, we cannot guarantee anything. We are doing our best and we hope for your deep understanding. Thank you so much for supporting us!

Due to Covid-19, our supplier is currently working at a reduced capacity. This could mean that your package may arrive after the expected delivery date. 

Items are currently taking 6 weeks + to reach you. 

Delivery

When will I get my order?

Due to Covid, items may take up to 6 weeks before leaving our warehouses. We apologize for the delay and we are working our best for items to reach you as soon as possible. 

If you are curious on how long shipping will take for your specific country, please contact us through social media or through our contact page and we will make sure to respond right away.

Where will my order ship from?

We work with an on-demand order fulfillment company with facilities worldwide!

Will I be charged customs for my order?

An additional customs and tax fee can occur on international orders. This fee is not in our control and is assessed by your local customs office. Customs policies vary widely for every country so please check with your local customs office directly to see if they apply duties and taxes to your purchases.

My order should be here by now, but I still don't have it. What should I do?

Before getting in touch with us, please help us out by doing the following:

●  Check your shipping confirmation email for any mistakes in the delivery address.

●  Ask your local post office if they have your package.

●  Stop by your neighbors in case the courier left the package with them.

Pro tip: Package theft is on the rise—I​f you're expecting a home delivery and you know you won't be home to accept it, use an address where you know you'll be!

If the shipping address was correct, and the package wasn't left at the post office or at your neighbor’s, get in touch with us at info@heymomapparel.com with your order number.